TERMS AND CONDITIONS OF USE

Last Updated on 5/21/2026.

These are the official Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​for​ Calm Cottage Coaching located at P.O. Box 921 York, SC 29745, herein known and referenced as “Company,” “Our,” “We,” and “Us.”

Our email is [email protected] .  “You” and “Your” refers to users of this Company’s website, communications, offerings and related materials, herein known as “Offering.”

NOTICE: These​ ​Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​are​ ​legally​ ​binding.​ ​It​ ​is​ ​Your responsibility​ ​to​ ​read​ ​these​ ​Terms​ ​and​ ​Conditions​ ​of​ ​Use​ ​carefully​ ​prior​ ​to​ ​purchase, use,​ ​or​ ​access​ ​of​ ​any​ ​of​ ​Our​ ​products,​ ​including​ ​online​ ​courses.

CALM COTTAGE COACHING, LLC

Client Agreement & Program Policies

This agreement is between _________________________ (“Client”) and Allison Converse of Calm Cottage Coaching, LLC.

1. Program Options & What's Included

All programs include one 90-minute Action Plan Call, 30 days of Voxer support, a premade mood board with shopping links, and a project-specific resource library shared via Google Drive (PDFs).

Project options include:

Year-Round Offers

• Room Makeover-  Transform one room in your home. Declutter, organize, and design with full coaching support. Optional add-on: Custom floor plan design (+$100).
  • Room examples include but are not limited to: playroom, living room, bedroom, home office, dining room, kids' bedroom, guest/bonus room, garage, basement, kitchen, homeschool room, or multi-purpose room. If a closet exists within the room, it may or may not be included depending on the size and scope of the project- this will be discussed and agreed upon during your Action Plan Call.
• Closet Makeover- Tackle one closet, pantry, laundry room, or drop zone. Includes decluttering, organizing, and design support.
• Home Rhythm Reset- Build simple, sustainable rhythms for daily home tasks like laundry, dishes, and cleaning routines.

Seasonal Offers

Seasonal offers tackle the home struggles that come with each time of year- routines, rhythms, clutter, and systems- all within 30 days and with the same great support included across every program. 

Current seasonal offers include:

• Winter Home Reset (February)
• Spring Home Reset (March–May)
• Summer Home Reset (June–July)
• Back to School Reset (August)
• Fall Home Reset (September)
• Holiday Reset (October–November)
• New Year's Reset (January)

Our Approach

Allison works primarily with women who identify with ADHD or ADHD-like tendencies. As part of this program you may complete a brief ADHD quiz to help identify your unique strengths and challenges. Allison is passionate about how mindset, ADHD characteristics, and emotional wellbeing play a role in the home environment. With that said, there may be coaching around the topics of mental and emotional health, self care, burnout, and time management. Please be open minded and honest as we go through this process together and if anything feels too uncomfortable, always feel free to let Allison know.

2. Pricing & Payment

Monthly Support — $397/month

• 3 month minimum commitment to get started
• Billed automatically each month
• Cancel anytime after your first 3 months with 30 days notice
• Stay as long as you need - ongoing support designed to grow with you
• Each month focuses on one project and includes everything listed in Section 1

Single Month of Support — $497

• Two payment installment option available: 2 x $250
• Payment is due prior to the start of the program
• Optional add-on: Custom floor plan design +$100 (Room Makeover only)

Payment Terms

• Payments are non-refundable after the 3-day satisfaction window (see Refund Policy below)
• Monthly Support cancellations must be submitted via email with 30 days notice after the 3 month minimum
• If payment is not received within the outlined timeframe services will pause until payment is completed
• Services will be terminated if payment is not received within 15 days

3. Refund Policy

A full refund is available within the first 3 days of your program start date if you are not satisfied. After 3 days, all payments are non-refundable. For Monthly Support clients, all monthly payments are non-refundable once the 3-day window has passed. Cancellation after the 3 month minimum stops future billing but does not refund previous payments. 

4. Communication

• Video sessions take place on Google Meet
• Voxer (free app) is used for all texting communication throughout your program (pictures, videos, voice messages, and more)
• Allison will respond to Voxer messages within 24 hours unless otherwise noted
• Voxer access begins on your program start date. Voxer access begins on your program start date. For Single Month clients Voxer access ends at the close of your 30-day project month. For Monthly Support clients Voxer access is active during each project month and renews with each new month of support.
• Resources and workbooks are shared via Google Drive as PDFs
• Mood boards are shared via email and accessed through DesignFiles

5. Cancellation & Attendance

• Please give 48 hours notice when canceling or rescheduling your Action Plan Call
• In case of emergency, please notify Allison as soon as possible via Voxer
• Clients are allotted up to 3 grace days during their project month for emergencies, illness, or unexpected circumstances
• On missed days, coaching communication will be limited - clients are welcome to continue working on their project independently

6. Maintenance Check-In

For Single Month clients a complimentary maintenance check-in is included 2–3 months after your project month ends. This is a brief Voxer check-in to see how things are going and answer any questions.

For Monthly Support clients maintenance is woven naturally into our ongoing time together - no separate check-in needed.

7. Liability

Calm Cottage Coaching, LLC is a virtual coaching program. Allison is not liable for any damaged or missing items, or any injury sustained during the process of decluttering or reorganizing. Clients participate at their own discretion and assume full responsibility for any physical activity involved in their project.

8. Accessibility

If you have any physical or medical limitations that may affect your progress, please let Allison know. An Accessibility Form is available upon request and covers body mechanics, asking for help, compensatory strategies, and more.

9. Confidentiality

All client information shared during this program- including personal, medical, financial, and home-related details- is held in strict confidence. This information will never be shared with third parties unless required by law.

10. Photography & Content Consent

By initialing below, you grant Calm Cottage Coaching, LLC permission to use photographs, videos, or written comments (before/after images, testimonials, etc.) in marketing materials, social media, or educational content. All images and testimonials are shared anonymously- your name and personal details will never be disclosed. You will not receive financial compensation for the use of this content.

Client Initials: ________   ☐ I consent   ☐ I do not consent

11. Agreement & Terms Acceptance

By signing below, you acknowledge that you have read, understand, and agree to all policies outlined in this document.

Client Signature: ____________________________________________     Date: ______________

Print Name: ____________________________________________

Coach Signature: Allison Converse                                          Date: ______________

Print Name: Allison Converse